Privacy
policy

This website is operated by:

Florentine Ferrer – Signature F.L.O.
Legal status : [***]
Address : 12 bis, rue du Fort - 69740 Genas - France
Email : contact@signatureflo.com
Phone : +33 6 73 19 39 82
SIREN : [***]

The data controller responsible for processing personal data collected through this website is Florentine Ferrer.

As part of operating this website, we may collect the following data:

Identification Data

· First and last name
· Email address
· Phone number
· Postal address
· Company name

Project-Related Data

· Information relating to your interior architecture or decoration project
· Plans, photographs, inspirations, and technical constraints
· Estimated budget
· Aesthetic preferences

Browsing Data

· IP address
· Browser type
· Connection data
· Pages visited
· Browsing duration
· Cookies and tracking technologies

Data Collected Through Forms

When you complete a contact, quotation, or booking form, the information provided is retained in order to process your request.

The collected data is used to:

· Respond to contact requests
· Prepare commercial proposals and quotations
· Manage and monitor client projects
· Maintain customer relationships
· Send information or newsletters (subject to prior consent)
· Improve the website user experience
· Produce audience and traffic statistics
· Ensure website security and prevent fraud

Data processing activities are based on:

· Your consent
· The performance of pre-contractual measures or a contractt
· Compliance with legal obligations
· The legitimate interests of the data controller

In accordance with the General Data Protection Regulation (GDPR).

Data is retained only for the period necessary to achieve the purposes for which it was collected.

For reference:

· Prospect data: 3 years after the last contact
· Client data: 5 to 10 years in accordance with accounting and tax obligations
· Cookies: maximum 13 months
· Browsing data: maximum 13 months

Personal data may be shared with technical service providers involved in the operation of the website and business activities, including:

· Website hosting provider
· Email marketing provider
· Booking tools
· Analytics tools
· Payment service providers
· Technical subcontractors

These service providers undertake to ensure the confidentiality and security of personal data in compliance with applicable regulations.

Certain tools used on this website may involve the transfer of data outside the European Union.In such cases, we ensure that these transfers are governed in accordance with GDPR requirements, notably through:

· Standard contractual clauses approved by the European Commission
· Equivalent appropriate safeguards

We implement all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data against:

· Unauthorized access
· Loss
· Alteration
· Disclosure
· Destruction

However, no method of electronic transmission or storage is completely secure, and a residual risk always remains.

In accordance with applicable regulations, you have the following rights:

· Right of access
· Right to rectification
· Right to erasure
· Right to object
· Right to restriction of processing
· Right to data portability
· Right to withdraw consent at any time

You may exercise your rights by contacting:

contact@signatureflo.com

A response will be provided within a maximum period of one month.In the event of a dispute, you may lodge a complaint with the French Data Protection Authority (CNIL).

This website uses cookies in order to:

· Ensure the proper functioning of the website
· Measure audience and website traffic
· Improve the user experience
· Potentially provide personalized content

Upon your first visit, a cookie consent banner allows you to:

· Accept cookies
· Refuse cookies
· Configure your cookie preferences

You may modify your preferences at any time.

All content available on this website (texts, photographs, visuals, drawings, projects, logos, and graphic elements) is protected by intellectual property laws.Any reproduction, representation, distribution, or use without prior written authorization is prohibited.Project photographs remain the exclusive property of Signature F.L.O., unless otherwise stated.

This website may contain links to third-party websites. We cannot be held responsible for the privacy policies or content of these external websites.

This Privacy Policy may be modified at any time to ensure compliance with applicable laws and regulations.

The version applicable is the one published on the website on the date of consultation.

For any questions regarding this Privacy Policy or your personal data:

Signature F.L.O.
Email : contact@signatureflo.com
Address : 12 bis, rue du Fort - 69740 Genas - France